a. are good at production, delivery, price, and convenience b. pride themselves on quality and innovation c. are willing to tailor their products to particular customer needs d. are expensive but is expected to pay off in long-term loyalty and enhanced customer lifetime value 30. Itâs a structured tactic that aligns the management of people, processes and assets with key metrics and strategic objectives. Soal Latihan Program Liniear Ch 14 Audit of Sales and Collection Cycle Tests of Controls and Substantive Tests of Transactions Ch 10 E-commerce Digital Markets, Digital Goods Resume audit 1 uts Resume pajak 1 uts - summary for tax before mid term SIM Summary CH11 - â¦ Operational excellence refers to companies that _____. Try to identify flaws and what you can do to bring attain operational excellence. Look at any business process and examine it closely. Most of the time, people are not sure of how they should try to achieve operational excellence. What is operational excellence? Operational excellence refers to companies that. Answer Selected Answer: A. are good at production, delivery, price, and convenience Correct Answer: A. are good at production, delivery, price, and convenience Question 16 5 out of 5 points What is a classic marketing exercise that is used to declare that oneâs own product is superior to the market leader? Question 15 5 out of 5 points Operational excellence refers to companies that _____. Some authors like Dorris (2016), suggests that organisations that focus on only operational excellence focus only on that aspect and fails to innovate a new product or achieve customer intimacy, however, in a broad aspect, operational excellence is a continuous and broader strategy that aims to meet all these targets. Operational Excellence Examples. Operational excellence can be referred to as a philosophy which makes the use of problem-solving and leadership skills to improve the organization continuously. A) are expensive but is expected to pay off in long-term loyalty and enhanced customer lifetime value: B) are willing to tailor their products to particular customer needs: C) are good at production, delivery, price, and convenience: QUESTION 6 Operational excellence refers to companies that _____. Operational excellence is the foundation for an organizational transformation that unlocks full business value by understanding what customers want and driving internal efficiencies to meet those expectations. Oil and gas companies should actively and continually build in structurally sustainable cost management practices in order to lock in the competitive advantage of being the low-cost operator or the low-cost service provider, while maintaining high achievement levels along the other parameters of operational excellence. Interestingly, research shows that operational excellence is another aspect that creates a viable, sustainable foundation for lasting business success. You will find examples of operational excellence all around you. Dynamic companies approach operational excellence in much the same way. Operational Excellence is the execution of the business strategy more consistently and reliably than the competition, with lower operational risk, lower operating costs, and increased revenues. A great example of a company that achieved operational excellence is Sanofi Pasteur.